Refund Policy

1. 14-Day Money-Back Guarantee

All paid plans come with a 14-day money-back guarantee.

If you are not satisfied with InstaLoop for any reason within the first 14 days of your initial paid subscription, you may request a full refund.

This guarantee applies only to your first subscription payment and does not apply to subsequent billing cycles or plan renewals.

2. Eligibility for Refund

Refunds may be issued under the following circumstances:

• You request a refund within 14 days of your first paid subscription purchase.
• You were charged in error due to a technical issue on our end, such as duplicate charges or an incorrect billing amount.
• A significant service outage or disruption occurred that prevented you from using InstaLoop for an extended period, and we were unable to resolve the issue.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Requests made after the 14-day money-back guarantee period has expired.
• Failure to cancel your subscription before the next billing cycle. You are responsible for cancelling your plan before renewal if you no longer wish to be charged.
• Dissatisfaction resulting from changes to third-party social media APIs, policies, platform restrictions, or features that are beyond InstaLoop's control.
• Violation of our Terms of Service, including account suspension resulting from misuse or abuse of the platform.
• Partial-month usage. We do not offer prorated refunds for unused portions of a billing period after cancellation.

4. How to Request a Refund

To request a refund, please follow these steps:

1. Email our support team at helloinstaloop.ai@gmail.com with the subject line: "Refund Request".
2. Include your registered email address.
3. Include the InstaLoop plan you subscribed to.
4. Include the reason for your refund request.

Our team will review your request and respond within 3–5 business days.

5. Refund Processing

Once a refund is approved, it will be processed back to the original payment method used during purchase. Please allow the following timeframes for the refund to appear:

• Credit/Debit Cards: 5–10 business days
• UPI/Net Banking: 5–7 business days

Refund processing times may vary depending on your bank or payment provider. InstaLoop is not responsible for delays caused by third-party payment processors.

6. Cancellation Policy

You may cancel your subscription at any time from your InstaLoop account settings.

Upon cancellation:

• You will continue to have access to your paid plan features until the end of your current billing period.
• No further charges will be made after cancellation.
• Your account will automatically downgrade to the Free plan, if applicable, at the end of the billing period.

7. Annual Subscriptions

If you are subscribed to an annual plan, the 14-day money-back guarantee still applies from the date of purchase.

After the 14-day period, annual subscriptions are non-refundable.

You may cancel your annual subscription at any time, and your access will remain active until the end of the current annual billing period.

8. Chargebacks and Disputes

We encourage you to contact the InstaLoop support team before initiating a chargeback or payment dispute with your bank or payment provider.

Filing a chargeback without first contacting us may result in your account being suspended.

We are committed to resolving billing issues fairly and promptly.

9. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time.

Any changes will be posted on this page with an updated "Last updated" date.

Continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions about this Refund Policy or need assistance with a refund, please contact us: